SHIPPING TIME LINES
naturally healthy and handmade home goods and skincare

Policies

 R E T U R N S  +  E X C H A N G E S

WE AIM TO SATISFY EACH AND EVERY CUSTOMER, AND WANT TO RESOLVE ANY ISSUE THAT MAY ARISE. 

IF YOU ARE UNHAPPY WITH YOUR PURCHASE AND WOULD LIKE TO MAKE AN EXCHANGE FOR STORE CREDIT PLEASE CONTACT US WITHIN 7 DAYS FROM THE DATE OF PURCHASE. IF YOUR REQUEST IS WITHIN THE PARAMETERS OF TIME ALLOWED, WE WILL OFFER A STORE CREDIT FOR THE COST OF THE ITEM PAID MINUS SHIPPING COSTS AND A 10% RESTOCKING FEE. PLEASE INCLUDE THE ORIGINAL PACKING SLIP WITH EXCHANGE SHIPMENTS.

WE DO NOT ASSUME RESPONSIBILITY FOR COMPENSATION OF RETURNED PACKAGES LOST IN TRANSIT WITHOUT PROOF OF DELIVERY TO MIDNIGHT KIN

ALL CLOTHING, RUGS, AND JEWELRY ARE FINAL SALE AND ARE NOT ELIGIBLE TO BE RETURNED.

S H I P P I N G

PLEASE ALLOW UP TO 5 BUSINESS DAYS FOR YOUR ITEM TO SHIP. 
OUR DEFAULT SHIPPING CARRIER FOR SHIPMENTS WITHIN THE UNITED STATES IS PRIORITY USPS (1-3 DAYS). PLEASE NOTE THAT “1-3 DAYS” IS THE TRANSIT TIME FOR USPS WHICH OCCURS AFTER YOUR ORDER HAS LEFT MIDNIGHT KIN.

I N T E R N A T I O N A L  S H I P P I N G

UNEXPECTED CUSTOMS CHARGES ARE THE RESPONSIBILITY OF THE BUYER. WE ARE NOT RESPONSIBLE FOR THESE CHARGES. INTERNATIONAL SHIPPING MAY TAKE UP TO ONE MONTH BEFORE PASSING THROUGH CUSTOMS AND UNFORTUNATELY THIS IS BEYOND OUR CONTROL.

C A N C E L A T I O N S

ALL CANCELLATIONS WILL BE CHARGED A 10% RESTOCKING FEE